Virtual Lobby
Virtual Support Services
Looking for live virtual support to apply, enroll and cover costs? We’re here for you! Choose a service from the menu below to connect with our virtual support team during business hours.
Hours: Monday–Friday, 9:00 a.m.– 4:00 p.m.
*** A valid picture ID will be needed in order to change any information on student records. You may be asked to provide this information on camera.
*** Please note: Wait times may be longer during peak periods. For faster help, visit a campus location for walk-in support.
Virtual Services | 9 a.m. – 4 p.m. (Monday - Friday)
General Information
Visit our General Information lobby for help with: the admissions application, campus hours and locations, available student resources and student account access. Select your location below to connect with a live representative. You’ll receive real-time queue updates during your wait.
Admissions and Enrollment
Whether you’re new or returning, our Enrollment team can guide you through completing applications and checklist items, submitting documents, registering for classes, clearing holds, and verifying residency status. Select your location below to connect with a live representative. You’ll receive real-time queue updates during your wait.
Advising
Need help choosing classes or staying on track to graduate? The HCC Advising team is here for you.
Select location below to connect now with a live representative for course selection, degree planning, or graduation requirements. You’ll get real-time updates while you wait.
If you prefer to skip the line and schedule a time, you may also book an appointment with your advisor.
Cashier (Bursar)
Visit the Bursar/Cashier Lobby for help with installment payment plans, tuition waivers and exemptions, refunds, 3rd party billing, and payment of testing fees. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.
Financial Aid
The HCC Financial Aid team helps you access available funding, including: grants, scholarships, Work-Study, and student loans. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.
Veteran & Military-Affiliated Student Success (VMASS)
For personalized support and guidance, look no further than our Veteran & Military Affiliated Students Success (VMASS) Office. Our team is dedicated to assisting you in enrolling and maximizing all eligible benefits.
International Students
Connect with your Designated school officials (DSOs) to process and issue your Form I-20, monitor your F-1 status, and maintain F-1 records in the Student and Exchange Visitor Information System (SEVIS).
DSO meeting hours are Monday - Friday, 9 a.m. - 4 p.m. Central Standard Time. No appointment is required. Please click here to view your assigned Designated School Official (DSO).
Contact Us
We Are Here to Help
On-campus and virtual support options are available.
Connect with live virtual support.
Request information on the steps to apply, enroll, and cover costs.